How customers book their storage units

Have you found a trend in the number of customers that want to book online?

2,092 people were surveyed by the UK Self-Storage Association in 2021 and 55% said they’d prefer to reserve their self-storage unit online.

How would you prefer to book a storage unit?

This survey was conducted by YouGov on behalf of the SSA UK in 2021.

On top of that, those wanting to come into a storage facility to reserve their unit has dropped from 33% to 25% in just one year!

It seems clear that now is the right time to make sure your website is at the top of its game, to match the changing expectations of your potential customers.

We know from working with 100s of storage companies, across every continent, that the biggest barrier new customers have is not knowing how much space they need. So, we built the first 3D storage calculator – Calcumate. Designed for your website, Calcumate shows customers exactly how much space they need, based on the items they’re looking to store.

With your own unit dimensions, branding and more, Calcumate makes reserving a storage unit on your website a dream. It only takes a few minutes to setup and we’ve no lock-in contracts, so getting setup is risk-free!